Status (Analog Trunk)

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Access this menu by clicking Trunks on the navigation panel. Alternatively, click System and then Control Unit and double-click the line.

analog_trunk

Information Displayed

System Status displays the following information under the Status tab:

  • Slot/Module
    Slot or module number.
  • Number of Trunks
    Total number of trunks.
  • Number of Administered Trunks
    Number of channels configured as in service.
  • Number of Trunks in Use
  • Ports Table
    This table displays the following details:
  • Port
    The port number.
  • Line ID
    The line, module and port number.
  • Line Type
    The type of line protocol .
  • Call Ref
    Call reference, assigned by the system and associated with the line in use. When a trace is in progress, any calls on the trunk will show (i) next to the Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update. See Trace .
  • Current State
    The current state of the call associated with the button. See Call States .
  • Time in State
    Reset to zero each time there is a state change.
  • Caller ID or Dialed Digits
    The information displayed depends on the call direction.
  • Incoming Calls
    The Caller ID name and number. System Status displays None if the system received no caller ID.
  • Outgoing Calls
    The digits sent to the central office.
  • Other Party on Call
    Contains one of the following:

Where Call was Originated/Answered

Displayed Value

User

User name and number

VoiceMail Call flow

Start Point name

Voicemail Box

Voicemail - user name or hunt group name of the mailbox

Data Service

RAS - service name

Conference

Conference name

Trunk

Line ID/URI Group/Channel number

Park Slot

Park Slot - when the other end has parked the call

Announcement

Announcement - the hunt group associated with the announcement number

Hunt Group

Hunt Group - name and number when a call is in a hunt group queue (not alerting)

  • Direction of Call
    Displays the call as either Incoming or Outgoing .

Buttons

The following buttons can appear on this screen:

  • Trace
    Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See Trace .
  • Trace All
    Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace .
  • Pause
    Stops the screen from updating. The button label and function changes to Resume when the screen is paused.
  • Resume
    Resumes updating screen in real time. When pressed, the button label and function changes to Pause .
  • Call Details
    Displays call details for the selected call, trunk or trunk channel.
  • Change Admin State
    Change the state of the selected trunk between out of service and in service.
  • Print...
    Prints all information available in the current screen (including any information currently scrolled off).
  • Save As...
    Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(trunks_analog_trunk_summary.htm)
Last Modified: 15/10/2015