Phone User Unable to Dial Out

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Issue

Phone user without caller display is unable to dial out.

Action

From IP Office Manager, check that the user is not barred from making outside calls.

Procedure

  1. Click Extensions and then double-click the specific extension.
    troubleshootPOT

This Extension Status screen shows that the user has not logged on and this is reason the user cannot dial out.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(troubleshooting_pot_user_unable_to_dial_out.htm)
Last Modified: 23/05/2013