Tracing Incoming Calls on Analog Lines

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The following example shows an incoming call which rings at an extension and then transfers to voicemail:

incominganalog

  1. The system receives an incoming call.
  2. The system assigns a Call Ref of 63.
  3. The call rings at extension 211.
  4. The system redirects the call to the user's voicemail box.
  5. The external caller disconnected the call.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(tracingincomingcallsanalog.htm)
Last Modified: 24/05/2013