Tracing

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System Status can generate traces for particular calls, lines and extensions. It displays trace information at the bottom of the screen.

The Pause button and scroll bar enable you to view the information whilst the application continues to record new trace events. The Resume button displays all the events recorded when a trace is paused, as well as further new events as they occur.

Whilst displaying a trace, System Status provides options to Print and Save As . You can save a trace as either a TXT or CSV text file. If the trace is paused, System Status only saves or prints the currently displayed information.

This section provides examples and descriptions of traces generated for calls, lines and extensions.

  • If the viewer restarts during a trace, if the traced trunk/channel/extension/buttons remains valid, the viewer retains the trace from before loss of connection. System Status adds a line to the trace to indicate the restart.

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(tracing.htm)
Last Modified: 24/05/2013