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When a trace is in progress, any calls on the trunk show
(i)
next to its
Call Ref
. If you select
Call Details
while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update.
Buttons
The following buttons can appear on this screen:
-
Clear
Clears the selected alarms. If the alarm is still active (red) it remains but with the occurrences count reset to 1.
-
Call Details
Displays
call details
for the selected call, trunk or trunk channel.
-
Print...
Prints all information available in the current screen (including any information currently scrolled off).
-
Save As...
Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
-
Trace All
Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See
Trace
.
-
Ping
Perform a Ping action from the selected interface (system, line or extension) and display the results. See
Ping
.
-
Call Details
Displays
call details
for the selected call, trunk or trunk channel.
-
Print...
Prints all information available in the current screen (including any information currently scrolled off).
-
Save As...
Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
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