When a trace is in progress, any calls on the trunk show (i) next to its Call Ref . If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update.

Buttons

The following buttons can appear on this screen:

• Clear
  Clears the selected alarms. If the alarm is still active (red) it remains but with the occurrences count reset to 1.

• Call Details
  Displays call details for the selected call, trunk or trunk channel.

• Print...
  Prints all information available in the current screen (including any information currently scrolled off).

• Save As...
  Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.

• Trace All
  Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace .

• Ping
  Perform a Ping action from the selected interface (system, line or extension) and display the results. See Ping .

• Call Details
  Displays call details for the selected call, trunk or trunk channel.

• Print...
  Prints all information available in the current screen (including any information currently scrolled off).

• Save As...
  Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.