Status (SIP Trunk)

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System Status displays the configured and free SIP Channel license count in the top of the SIP trunk screen. In addition, where the SIP Trunk requires registration, the status of the primary and secondary registration appear in the summary section of the Trunk Status Screen for the SIP trunk.

ssa_sip_trunk_summary

Information Displayed

  • Peer Domain Name
    The name of the service from the line form.
  • Gateway Address
    Gateway IP address from the VoIP form.
  • Line Number
    Defined in the system configuration.
  • Number of Administered Channels
    The number of channels from the line form.
  • Total Channels in Use
    The total number of channels that have associated call references.
  • Administered Compression
    The compression mode from the VoIP form.
  • Silence Suppression
    Either On or Off.
  • Channels Table
    This table displays the following details:
  • Channel Number
    Click on the row to view details of the call.
  • URI Group
    The URI Group via which the system routed the call in or out of the trunk. If there is no Call Ref , the URI Group is blank.
  • Call Ref
    Call reference, assigned by the system and associated with the line in use. When a trace is in progress, any calls on the trunk will show (i) next to the Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update. See Trace .
  • Current State
    The current state of the call associated with the button. See Call States .
  • Time in State
    Reset to zero each time there is a state change.
  • IP Address from Connection
    DirectMedia (H.323 only), RTP Relay or VCMs .
  • CODEC
    Available via SIP message and may change throughout the call.
  • Connection Type
    Either RTP Relay or VCM .
  • Caller ID or Dialed Digits
    The information displayed depends on the call direction.
  • Incoming Calls
    The Caller ID name and number. System Status displays None if the system received no caller ID.
  • Outgoing Calls
    The digits sent to the central office.
  • Other Party on Call
    Contains one of the following:

Where Call was Originated/Answered

Displayed Value

User

User name and number

VoiceMail Call flow

Start Point name

Voicemail Box

Voicemail - user name or hunt group name of the mailbox

Data Service

RAS - service name

Conference

Conference name

Trunk

Line ID/URI Group/Channel number

Park Slot

Park Slot - when the other end has parked the call

Announcement

Announcement - the hunt group associated with the announcement number

Hunt Group

Hunt Group - name and number when a call is in a hunt group queue (not alerting)

  • Direction of Call
    Displays the call as either Incoming or Outgoing .
  • Quality of Service (QoS)
    Normal data packets can prevent or delay voice data from getting across the link, causing unacceptable speech quality. System Status provides the following information. The system calculates the statistics as defined in RFC 1889.
  • Round Trip Delay
  • Receive Jitter
  • Transmit Jitter
  • Receive Packet Loss
  • Transmit Packet Loss

Buttons

The following buttons can appear on this screen:

  • Trace
    Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See Trace .
  • Trace All
    Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace .
  • Pause
    Stops the screen from updating. The button label and function changes to Resume when the screen is paused.
  • Resume
    Resumes updating screen in real time. When pressed, the button label and function changes to Pause .
  • Ping
    Perform a Ping action from the selected interface (system, line or extension) and display the results. See Ping .
  • Call Details
    Displays call details for the selected call, trunk or trunk channel.
  • Print...
    Prints all information available in the current screen (including any information currently scrolled off).
  • Save As...
    Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
  • Graceful Shutdown
    Cause the selected SIP trunk to block any additional calls and go into Out of Service (OOS) state when all current calls on the trunk have ended.
  • Cancel Shutdown
    Cancel the graceful shutdown of the selected SIP trunk if not completed. If the trunk has completed the graceful shutdown, select Force Into Service .
  • Force Into Service
    Take the selected SIP trunk out of 'Out of Service' (OOS) status.
  • Force Out of Service
    Force the selected SIP trunk into 'Out of Service' (OOS) status. This immediately disconnects any current calls on the trunk.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(sip_trunk.htm)
Last Modified: 15/11/2016