|
System Status displays the configured and free SIP Channel license count in the top of the SIP trunk screen. In addition, where the SIP Trunk requires registration, the status of the primary and secondary registration appear in the summary section of the Trunk Status Screen for the SIP trunk.
Information Displayed
-
Peer Domain Name
The name of the service from the line form.
-
Gateway Address
Gateway IP address from the VoIP form.
-
Line Number
Defined in the system configuration.
-
Number of Administered Channels
The number of channels from the line form.
-
Total Channels in Use
The total number of channels that have associated call references.
-
Administered Compression
The compression mode from the VoIP form.
-
Silence Suppression
Either On or Off.
-
Channels Table
This table displays the following details:
-
Channel Number
Click on the row to view details of the call.
-
URI Group
The URI Group via which the system routed the call in or out of the trunk. If there is no
Call Ref
, the URI Group is blank.
-
Call Ref
Call reference, assigned by the system and associated with the line in use. When a trace is in progress, any calls on the trunk will show
(i)
next to the Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update. See
Trace
.
-
Current State
The current state of the call associated with the button. See
Call States
.
-
Time in State
Reset to zero each time there is a state change.
-
IP Address from Connection
DirectMedia
(H.323 only),
RTP Relay
or
VCMs
.
-
CODEC
Available via SIP message and may change throughout the call.
-
Connection Type
Either
RTP Relay
or
VCM
.
-
Caller ID or Dialed Digits
The information displayed depends on the call direction.
-
Incoming Calls
The Caller ID name and number. System Status displays
None
if the system received no caller ID.
-
Outgoing Calls
The digits sent to the central office.
-
Other Party on Call
Contains one of the following:
|
|
|
|
User
|
User name and number
|
|
VoiceMail Call flow
|
Start Point name
|
|
Voicemail Box
|
Voicemail - user name or hunt group name of the mailbox
|
|
Data Service
|
RAS - service name
|
|
Conference
|
Conference name
|
|
Trunk
|
Line ID/URI Group/Channel number
|
|
Park Slot
|
Park Slot - when the other end has parked the call
|
|
Announcement
|
Announcement - the hunt group associated with the announcement number
|
|
Hunt Group
|
Hunt Group - name and number when a call is in a hunt group queue (not alerting)
|
-
Direction of Call
Displays the call as either
Incoming
or
Outgoing
.
-
Quality of Service
(QoS)
Normal data packets can prevent or delay voice data from getting across the link, causing unacceptable speech quality. System Status provides the following information. The system calculates the statistics as defined in RFC 1889.
-
Round Trip Delay
-
Receive Jitter
-
Transmit Jitter
-
Receive Packet Loss
-
Transmit Packet Loss
Buttons
The following buttons can appear on this screen:
-
Trace
Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See
Trace
.
-
Trace All
Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See
Trace
.
-
Pause
Stops the screen from updating. The button label and function changes to
Resume
when the screen is paused.
-
Resume
Resumes updating screen in real time. When pressed, the button label and function changes to
Pause
.
-
Ping
Perform a Ping action from the selected interface (system, line or extension) and display the results. See
Ping
.
-
Call Details
Displays
call details
for the selected call, trunk or trunk channel.
-
Print...
Prints all information available in the current screen (including any information currently scrolled off).
-
Save As...
Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
-
Graceful Shutdown
Cause the selected SIP trunk to block any additional calls and go into Out of Service (OOS) state when all current calls on the trunk have ended.
-
Cancel Shutdown
Cancel the graceful shutdown of the selected SIP trunk if not completed. If the trunk has completed the graceful shutdown, select
Force Into Service
.
-
Force Into Service
Take the selected SIP trunk out of 'Out of Service' (OOS) status.
-
Force Out of Service
Force the selected SIP trunk into 'Out of Service' (OOS) status. This immediately disconnects any current calls on the trunk.
|