Incoming Outside Call

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Disconnected by Outside Caller

The following example shows an incoming call answered and then dropped by the outside caller:

incomingdisconnectedoutside

  1. The outside call rings at extension 210.
  2. Extension 210 answers the call.
  3. The outside call (originator of the call) hangs up.
  4. Extension 210 goes back on hook.

 

Disconnected by System User

The following example details an incoming call answered and dropped by an internal user.

incomingdisconnectedIPO

  1. The outside call (originator) rings at extension 210.
  2. Extension 210 (destination end) answers the call.
  3. Extension 210 hangs up.
  4. The outside call is disconnected.
  5. Extension 210 goes back on hook.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(incoming_outside_call.htm)
Last Modified: 24/05/2013