Hunt Group Queued Call Sent to Voicemail

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The following example details an incoming call, sent to the hunt group's queue and then re-directed to voicemail:

huntgroupqueue

  1. The system receives an external call.
  2. The system sends the call to the hunt group's queue.
  3. The system plays the queue message.
  4. The system re-directs the call to voicemail.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(hgqueuedcallsenttovm.htm)
Last Modified: 24/05/2013