Call Being Abandoned

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The following example details an incoming call sent to the hunt group's queue and then disconnected by the outside caller (Originator):

huntgroupabandoned

  1. The system receives an external call.
  2. The system sends the call to the hunt group's queue.
  3. The system plays the queue message.
  4. The external caller disconnects the call.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(hgcallabandoned.htm)
Last Modified: 24/05/2013