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Access this menu by clicking
Trunks
on the navigation panel. Alternatively, click
System
and then
Control Unit
and double-click the line.
Information Displayed
-
IP Address
The gateway IP address from the VoIP form.
-
Line Number
Defined in the system configuration.
-
Number of Administered Channels
Number of channels from the VoIP line tab.
-
Total Channels in Use
Total of all the channels that have associated call references.
-
Administered Compression
The compression mode from the VoIP form.
-
Small Community Networking
The menu displays one of the following:
-
If not configured, the menu displays
Disabled
.
-
If configured and the other end responds, the menu displays
Up
.
-
If configured but the other end does not respond, the menu displays
Down
.
-
Direct Media Path
Either
On
or
Off
.
-
Enable Faststart
Either
On
or
Off
.
-
Silence Suppression
Either
On
or
Off
.
-
Channels Table
This table displays the following details:
-
Channel Number
Click on the row to view details of the call.
-
Call Ref
Call reference, assigned by the system and associated with the line in use. When a trace is in progress, any calls on the trunk will show
(i)
next to the Call Ref. If you select Call Details while a trace is in progress, the screen remains unchanged and a pop-up window appears which contains details about the selected call. The pop-up shows the state of the call at the time of selection and does not update. See
Trace
.
-
Current State
The current state of the call associated with the button. See
Call States
.
-
Time in State
Reset to zero each time there is a state change.
-
RTP IP Address from Connection
IP address of the remote end of the RTP Media Stream.
-
CODEC
Available via H.323 message and may change throughout the call.
-
Connection Type
Either
DirectMedia
,
RTP Relay
or
VCMs
.
-
Caller ID or Dialed Digits
The information displayed depends on the call direction.
-
Incoming Calls
The Caller ID name and number. System Status displays
None
if the system received no caller ID.
-
Outgoing Calls
The digits sent to the central office.
-
Other Party on Call
Contains one of the following:
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User
|
User name and number
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VoiceMail Call flow
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Start Point name
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Voicemail Box
|
Voicemail - user name or hunt group name of the mailbox
|
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Data Service
|
RAS - service name
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Conference
|
Conference name
|
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Trunk
|
Line ID/URI Group/Channel number
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Park Slot
|
Park Slot - when the other end has parked the call
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Announcement
|
Announcement - the hunt group associated with the announcement number
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Hunt Group
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Hunt Group - name and number when a call is in a hunt group queue (not alerting)
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Direction of Call
Displays the call as either
Incoming
or
Outgoing
.
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Quality of Service
(QoS)
Normal data packets can prevent or delay voice data from getting across the link, causing unacceptable speech quality. System Status provides the following information. The system calculates the statistics as defined in RFC 1889.
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Round Trip Delay
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Receive Jitter
-
Transmit Jitter
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Receive Packet Loss
-
Transmit Packet Loss
Buttons
The following buttons can appear on this screen:
-
Trace
Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See
Trace
.
-
Trace All
Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See
Trace
.
-
Pause
Stops the screen from updating. The button label and function changes to
Resume
when the screen is paused.
-
Resume
Resumes updating screen in real time. When pressed, the button label and function changes to
Pause
.
-
Ping
Perform a Ping action from the selected interface (system, line or extension) and display the results. See
Ping
.
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Call Details
Displays
call details
for the selected call, trunk or trunk channel.
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Print...
Prints all information available in the current screen (including any information currently scrolled off).
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Save As...
Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.
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