Call Disconnected by Internal User

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The following example shows an extension dialling out on an analog trunk:

outgoingdisconnectedIPO

  1. Extension 210 dials 8123456789 .
  2. The trace shows Extension = 210, Digit dialed, digit = 8.
  3. The system matches the dialed 8, to the system short code 8N.
  4. The trace shows that the system seized analog line 4 and dialed 123456789 on the line.
  5. The trace shows that extension 210 goes back on hook.
  6. The system disconnects the call.

 

Notes

  • Analog lines do not provide call progress signalling. Therefore, they go directly from the 'seized' to the 'connected' state.
  • The trace will not show the digits dialed on an analog trunk after short code matching, if the pause between digits dialed exceeds an 'inter-digit' timeout.

 

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(disconnectedbyipofficeuser.htm)
Last Modified: 24/05/2013