Destination Information

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The information displayed depends on whether the destination is a trunk or not.

Destination End is a Trunk

Includes the following types of calls that involve trunks:

  • Call to an outside number from the switch
  • VoiceMail Pro calling an outside number (for a callback)
  • External forwarding
  • SCN call
  • Trunk Used
    Includes fixed line number, URI group (SIP lines) and channel (for digital and VoIP lines).
  • Current State and Time of State
    The state of the call associated with the button.
  • Digits sent to Central Office
    Shows the digits that the system sent to the central office or the To: URL, sent in the INVITE for a SIP trunk.
  • Caller ID sent from Central Office
    Some central offices send the connected Caller ID rather than who was called.
  • Codec
    Selected via H.323/SIP messages and may change during the call.
  • VoIP Trunk (H.323, SCN or SIP)
    The system calculates these statistics as defined in RFC 1889.
  • Round Trip Delay
  • Receive Jitter
  • Transmit Jitter
  • Receive Packet Loss
  • Transmit Packet Loss

Destination End is not a Trunk

  • Current State and Time in State
    The state of the call associated with the button.
  • Currently At
    One of the following:
  • Group of Users
    For paging and some hunt group calls, listed by user name and number. For a call alerting or connected to both users and SCN trunks, System Status lists all.
  • User
    The user name and number. For multi-line sets, System Status shows the button number and button type.
  • Voicemail Call flow
    The call flow name.
  • AutoAttendant
    The string Automated Attendant followed by the Automated Attendant number is listed.
  • Park Slot
    The park slot and park slot number/name.
  • Mailbox
    The mailbox and mailbox name.
  • Voicemail Announcement
    This will be Announcement plus the group/username and the announcement number.
  • Conference
    The conference name. See Conference Details .
  • RAS
    The user name.
  • Hunt Group Queue
    The hunt group name and number when a call is in a hunt group queue but not alerting.
  • Codec
    Selected via H.323/SIP messages and may change during the call.

 

© 2017 AVAYA
15-601758 Issue 12.a.-
06:56, 21 April 2017
(calls_destination_information.htm)
Last Modified: 29/08/2014