Destination Information

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The information displayed depends on whether the destination is a trunk or not.

Destination End is a Trunk

Includes the following types of calls that involve trunks:

Trunk Used
Includes fixed line number, URI group (SIP lines) and channel (for digital and VoIP lines).
Current State and Time of State
The state of the call associated with the button.
Digits sent to Central Office
Shows the digits that the system sent to the central office or the To: URL, sent in the INVITE for a SIP trunk.
Caller ID sent from Central Office
Some central offices send the connected Caller ID rather than who was called.
Codec
Selected via H.323/SIP messages and may change during the call.
VoIP Trunk (H.323, SCN or SIP)
The system calculates these statistics as defined in RFC 1889.

Destination End is not a Trunk

Current State and Time in State
The state of the call associated with the button.
Currently At
One of the following:

Group of Users
For paging and some hunt group calls, listed by user name and number. For a call alerting or connected to both users and SCN trunks, System Status lists all.
User
The user name and number. For multi-line sets, System Status shows the button number and button type.
Voicemail Call flow
The call flow name.
AutoAttendant
The string Automated Attendant followed by the Automated Attendant number is listed.
Park Slot
The park slot and park slot number/name.
Mailbox
The mailbox and mailbox name.
Voicemail Announcement
This will be Announcement plus the group/username and the announcement number.
Conference
The conference name. See Conference Details .
RAS
The user name.
Hunt Group Queue
The hunt group name and number when a call is in a hunt group queue but not alerting.