-
RTP Connection Type
(if applicable)
DirectMedia
,
RTPRelay
or
VCM
.
-
Shortcode Matched
(if applicable)
This value is shown if the call was originally targeted to a shortcode. It shows the shortcode matched, the short code feature and the short code type (eg. system, user, etc).
-
Original Target
(if applicable)
This value indicates the type of the original call target followed by specific details of the target. For example:
-
Destination is a User
The text
Extn
followed by the user name or extension number.
-
Destination is a Hunt Group
The text
Group
followed the hunt group name or extension number.
-
Destination is an embedded Automated Attendant
The text
Automated Attendant
followed by the auto attendant number.
-
Call Recording
Indicates whether call recording is in progress.
-
Call Redirected to a Twin
Indicates whether the call used twinning.
-
Call Routed Across SCN Trunk
Yes or No. Set to Yes only when the call becomes connected.
-
Retargeting Count
The number of times the system retargeted the call. Retargeting means that the current destination stops alerting and system sends the call to a new destination.
-
Transfer Count
(if appropriate)
The number of times a call has been transferred.
-
Redirecting Station
(if appropriate)
The station from which a call was re-directed on Forwarding, Follow Me, coverage or twinning.
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