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Idle
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There is no call or call attempt on this extension or button.
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Connected
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The port has a connected call..
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Held
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The call is on hold. This could be the result of pressing the Hold button, or a flash hook.
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Held for Transfer/Conference
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The call is on hold pending transfer or a conference.
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Parked
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The user or system has parked the call.
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Seized
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The system has seized a port for the call but the call is not yet connected. The user has not dialed any digits.
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Dialling
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The system has seized a port for the call but the call is not yet connected. The user has dialed at least one digit.
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WrapUp
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The user on this port is in the wrap-up state.
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In Use Elsewhere
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This means that another person is active on a call using an associated button.
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On Hold Elsewhere
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This means that another person has placed a call on hold using an associated button.
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In Use Inaccessible
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For call and bridged appearance buttons:
-
The button is associated with a logged out user.
-
The oldest internal user on the call has
Cannot Be Intruded
active.
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The button has no LEDs.
For line appearance buttons:
-
The oldest internal user on the call has
Cannot Be Intruded
active.
-
The associated line is o
ut of service
.
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Alerting
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When a call is visually or audibly alerting on a telephone.
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Ringback*
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For outgoing calls, this is the state after the user has completed dialling and is listening to ringback.
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Call Listen
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Indicates the call is listening to this extension
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Paging
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Indicates one or more output points of a paging call.
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Recording
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The system is recording the call.
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Hold Reminder
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The system is alerting the extension with a held call reminder.
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Park Reminder
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The system is alerting the extension with a parked call reminder.
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Transfer Return
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The system is alerting the extension with a transfer return.
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Voicemail Ringback
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The system is alerting the extension with a voicemail ringback.
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Auto Callback
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The system is alerting the extension with a callback call.
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Held at Central Office
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For European ISDN lines, the central office has the call on hold. It frees the B-channel which returns to idle in System Status.
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Holding
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Indicates that the other party on the call is in one of the Held states: Held, Held for Transfer, Held for Conference, Held at Central Office, Hold Reminder.
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Connected Blind
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Indicates that this end of the call is connected and that the other party on the call is alerting with either a blind transferred call or a transfer return.
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Queuing
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Indicates that the system has queued the call for a hunt group. While queued, the call does not alert at any extension.
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Alerting Announcement
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Indicates that the call is alerting at one or more extensions or trunks and also currently connected to voicemail for a queuing announcement.
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Queuing Announcement
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Indicates a queued call connected to voicemail for a queuing announcement.
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Connected Announcement
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Indicates a connected call listening to a queuing announcement.
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Number Unobtainable
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The call failed or cleared because the target was unobtainable.
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Busy
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The call failed or cleared because the target was busy.
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Disconnected
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The call failed or cleared because the target disconnected the call.
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