The Active Calls screen provides a summary of all the calls in the system. From the navigation panel, click Active Calls:

Information Displayed

• Call Ref
  Call reference for incoming trunks, assigned by the system and associated with the line in use.
• Call Length
  Total length of the call.

• Originator End Party
  Trunk or 'Currently At' information. See Call Details .

• Current State
  The originator's current state. See Call States .
• Time in State
  The originator's time in state. Reset to zero every time there is a state change.
• Incoming Caller ID
  The caller name and number.

• Destination End Party
  Trunk or 'Currently At' information. See Call Details .

• Current State
  The destination's current state. See Call States .
• Time in State
  The destination's time in state. Reset to zero every time there is a state change.
• Connected Caller ID
  For outgoing trunks only. The connected caller name and number.

Buttons

The following buttons can appear on this screen:

• Pause
  Stops the screen from updating. The button label and function changes to Resume when the screen is paused.

• Resume
  Resumes updating screen in real time. When pressed, the button label and function changes to Pause .

• Disconnect
  Clears the current call. The button cannot stop alerting calls on Loop Start, T1 Loop Start and T1 Ground Start lines.

• Call Details
  Displays call details for the selected call, trunk or trunk channel.

• Abandoned Calls
  The Active Calls screen splits to display a list of incoming calls on a trunk where the caller disconnected before the call was first answered.